Terms of Service.
Clear terms. Trusted service.
Understand the terms governing your use of Awernica, including accounts, subscriptions, product information and Workspace data.
Awernica Terms of Service
Version 2.1 · October 2026
Introduction and Acceptance
These Terms of Service govern your access to and use of the Awernica website, platform and associated services.
Awernica is operated by Grovan Tech, a Norwegian sole proprietorship owned by Kristoffer Sunde Grovan, organization number 838 449 182, with its business address at Slåttsvelia 38, 2386 Brumunddal, Norway. In these terms, "Awernica", "we" and "us" mean Grovan Tech.
By creating an account or purchasing a subscription, you agree to these Terms of Service.
Certain provisions also apply when you access publicly available features without creating an account.
If you use Awernica on behalf of a company or other organization, you confirm that you are authorized to enter into the applicable agreement on its behalf.
Description of Services
Awernica is an independent digital information platform focused on security technology, product discovery and comparison.
Depending on your subscription and the features available at the time, the platform may provide:
- Product information and technical specifications.
- Information about security systems and manufacturers.
- Product and system comparison features.
- Product lifecycle and firmware information.
- Workspace functionality for organizing registered systems and products.
Available features may vary depending on the subscription plan and the current development status of the platform.
Awernica does not provide physical installation, maintenance, monitoring or operational management of security systems.
Accounts and Registration
Certain features require a registered user account.
You are responsible for providing accurate account information, maintaining the confidentiality of your login credentials and ensuring that your account is not used without authorization.
You must notify Awernica if you become aware of unauthorized access to your account.
You are responsible for ensuring that information submitted through your account is lawful and that you have the necessary rights or permissions to register and process it.
Free and Paid Subscriptions
Awernica may offer Free, Basic, Pro and Enterprise subscription plans.
Each plan provides access to the features and usage limits described in the applicable plan information or individual agreement.
Access to selected public information and free platform features.
Access to additional features and Workspace functionality within the applicable plan limits.
Access to additional professional features and usage limits under the applicable subscription or individual agreement.
Large-scale capacity and tools under an individual agreement.
Paid features are available only during the applicable subscription period, unless otherwise agreed.
Trial
A new account starts a free 7-day trial with the features and capacity of Pro 200. No payment details are required, and the trial ends automatically.
The trial is offered once per person and once per organization. It cannot be repeated or restarted with a new account. Awernica may decline or end a trial where the same person or organization has already used one, for example identified by the same email domain or organization number.
When the trial ends without a paid plan, the account moves to the Free plan and the Workspace is locked. Workspace data is kept for at least 90 days, under the same rule as for ended subscriptions (see section 14). Buying a plan restores access.
Trial access has no paid value and is not credited when you buy or upgrade a plan (see section 5).
Founders Launch Offer
While the Founders Launch Offer is open, a new Pro 200 subscription on the billing period shown with the offer receives the features and capacity of Pro 500 for 12 months, at the Pro 200 price. After 12 months the account continues on Pro 200 at the same price. There is no automatic price increase.
- The number of places is limited. The number still available is shown with the offer. A place is assigned when payment is confirmed (for invoices, when the invoice is paid). If no place is left by then, the purchase is an ordinary Pro 200 subscription.
- The purchase counts as a first purchase under the 30-day money-back guarantee in section 7 and our Refund Policy.
- A refund or chargeback of the payment, or a move away from Pro 200, ends the Pro 500 benefits. Cancelling renewal does not: the benefits run while the paid Pro 200 subscription is active, up to 12 months.
- One offer per account. The offer cannot be combined with other offers or discounts.
Payments and Renewal
Automatically managed subscriptions
Automatically managed subscriptions are billed according to the price, billing interval and renewal conditions presented at the time of purchase.
Card subscriptions purchased through Creem (Armitage Labs OÜ) renew automatically at the end of each billing period (monthly or annual) at the price shown at purchase, until cancelled. You can cancel at any time under Account → Manage subscription; access continues until the end of the paid period.
If an automatically managed subscription expires without renewal, access to paid features may be restricted and the account may be downgraded to the Free plan.
App subscriptions in Google Play
The Spec Search and Camera Compare apps can also be subscribed to directly in Google Play, monthly or annually. For these purchases Google is the seller and processes the payment under Google Play's terms; prices are shown in Google Play.
The subscription renews automatically until you cancel it in Google Play › Subscriptions; access continues until the end of the paid period.
An app subscription gives access to that app only, not to the Workspace or other plans, and cannot be combined with an active plan that already includes the app.
Refunds for Google Play purchases are handled by Google under its refund policy; contact Awernica support if you need help.
Invoice-based subscriptions
Certain subscriptions, including manually managed Pro plans, may be purchased through an individual agreement and paid by invoice.
Invoice payment is available for annual Pro plans and Enterprise. Monthly plans and Basic plans are paid by card.
The applicable agreement specifies the subscription period, pricing, payment terms, renewal conditions and any individually agreed service arrangements.
An overdue invoice does not, by itself, automatically terminate the subscription or initiate deletion of Workspace data.
Any suspension or termination will be handled in accordance with the applicable agreement and relevant legal requirements.
When you upgrade, the unused value of your current paid period is credited against the new plan. Trial access has no paid value. The new plan starts when the upgrade is paid.
Tools, Capacity Packs and Credits
Tools are add-ons to a plan. Awernica Tools can be purchased as a one-time purchase or unlocked with Awernica Credits only while your account has an active paid plan that includes tool purchases (an active trial included). Which tools a plan allows is shown on the plans and tool pages. A purchased or unlocked tool does not renew and is not charged again. You can use it for as long as your account has an active paid plan. If your plan ends, access to the tool is paused; the purchase is kept on your account and access resumes automatically when any paid plan is active again. Tools that are included in your plan are available for the duration of that plan. Tools granted under the Loyalty program follow the Loyalty program terms. App subscriptions purchased through Google Play are separate from plans and do not qualify as a plan under this section.
Tools and Workspace capacity packs can be paid with Awernica Credits, and by card where online payment is offered. Invoice payment for tools and capacity packs is only available together with an annual plan paid by invoice, on the same invoice; they cannot be invoiced on their own.
Capacity packs add Workspace capacity within the maximum of the account's current plan. If the plan is downgraded, usable capacity follows the new plan's maximum.
Awernica Credits are an internal reward earned through verified work and participation in Awernica. Credits cannot be bought. Credits:
- have no cash value and do not expire while the account exists;
- cannot be withdrawn, transferred to another account or exchanged for money;
- can only be used to unlock eligible tools and capacity shown with a Credit price, and Loyalty program benefits;
- may be reversed if the activity that earned them is withdrawn, refunded, charged back or found to break these Terms;
- are deleted together with the account.
Loyalty program. Credits can also be used to unlock plan benefits under the Awernica Loyalty program. A Basic User who has used Awernica actively for 12 months and redeems 5,000 Credits receives Basic Super-user features and capacity permanently for that account, while the subscription continues to be billed as Basic User. Loyalty benefits are tied to the account, are restored if a paid subscription is renewed after it ends, and cannot be transferred, exchanged for money or used to reduce any payment. Basic Super-user accounts may unlock eligible Pro 200 tools with Credits or by purchase. Awernica may withdraw a Loyalty program benefit if it was obtained through misuse, fraud or Credits that are later reversed under these Terms.
Rewards, Credit prices and the tools that accept Credits may change. Changes do not affect tools already unlocked.
Payment, Cancellation and Refunds
Grovan Tech is not currently registered in the Norwegian VAT Register because its turnover covered by Norwegian VAT registration rules has not yet exceeded the NOK 50,000 registration threshold over a rolling 12-month period. We will register when required under Norwegian law. For direct sales by Grovan Tech to Norwegian customers, Norwegian VAT is not currently charged. International tax treatment and any taxes charged by a Merchant of Record are determined separately.
Online purchases are sold by Creem (Armitage Labs OÜ), which acts as Merchant of Record. For these purchases Creem (Armitage Labs OÜ) is the seller, processes the payment, charges applicable taxes and issues the receipt or invoice. Creem (Armitage Labs OÜ)'s buyer terms also apply. Invoices issued and paid directly to Grovan Tech, in Norway or abroad, are not handled by Creem (Armitage Labs OÜ).
Subscriptions can be cancelled at any time. Access to paid features continues until the end of the period already paid for; the subscription then ends without renewal.
Tools and capacity packs are digital content delivered immediately. By completing the purchase you ask for immediate delivery and accept that the statutory right of withdrawal ends once the content has been delivered. This does not affect the 30-day money-back guarantee in our Refund Policy.
We offer a 30-day money-back guarantee on your first purchase of a subscription, tool or capacity pack, as described in our Refund Policy. Request a refund via support@awernica.com. A refunded tool or capacity pack is removed from the account. Purchases made with Credits are not refunded in money.
Deleting an account ends any active paid subscription immediately and does not automatically issue a refund.
Consumer Rights
Awernica provides services to both businesses and individual consumers.
Consumers may have statutory rights under applicable consumer protection legislation, including rights relating to digital services, cancellation, withdrawal and remedies for non-conforming services.
Where a statutory right of withdrawal applies, information about the applicable period, conditions and procedure will be provided before the purchase is completed.
Nothing in these Terms of Service excludes or limits consumer rights that cannot lawfully be excluded or limited.
Product Information and Accuracy
Awernica presents technical information about products, manufacturers and security systems.
Product information may originate from manufacturer websites, technical documentation and other available information sources.
Information may be incomplete, outdated or contain errors. Specifications, compatibility, firmware availability and product lifecycle information may change over time.
Users should verify information relevant to technical, operational or security-critical decisions against the manufacturer's official documentation and applicable product requirements.
Awernica is an information and comparison service. The availability of product information does not constitute a certification, endorsement or guarantee of a particular product or system.
Acceptable Use
You agree to use Awernica lawfully and in a manner that does not interfere with the security, availability or operation of the platform.
You must not:
- Attempt to gain unauthorized access to accounts, systems or data.
- Circumvent subscription restrictions, access controls or security mechanisms.
- Introduce malicious code or attempt to disrupt the service.
- Use automated methods to overload or interfere with the platform.
- Register or distribute information in violation of applicable law or the rights of third parties.
Awernica may take proportionate action to prevent misuse, including restricting access where necessary to protect the platform or other users.
Workspace Data and Ownership
Users may register information about their systems, products and associated technical infrastructure within Workspace.
You or the organization you represent retain the rights you hold in the information you submit.
By submitting information, you grant Awernica the limited rights necessary to store, process and present that information for the purpose of providing the requested services.
You are responsible for ensuring that you have the necessary authority to register and share information about the systems or organizations concerned.
Information about security infrastructure may be sensitive. You should avoid submitting passwords, authentication secrets or unnecessary personal information.
Workspace access and available functionality depend on the applicable subscription and access permissions.
Intellectual Property
The Awernica platform, including its software, original design, branding and original content, is protected by applicable intellectual property laws.
Product names, trademarks, logos, images and documentation belonging to third-party manufacturers remain the property of their respective owners.
References to manufacturers or products do not imply affiliation, sponsorship or endorsement unless expressly stated.
Access to Awernica does not transfer ownership of the platform or any third-party intellectual property.
Service Availability and Changes
Awernica aims to provide a reliable digital service.
Temporary interruptions may occur due to maintenance, technical issues, infrastructure changes or circumstances outside our reasonable control.
Features may be updated, improved or modified as the platform develops.
Material changes affecting paid services will be handled in accordance with the applicable agreement and relevant legal requirements.
Termination and Data Retention
You may cancel a subscription in accordance with its applicable cancellation and renewal conditions.
Ended subscriptions and downgrades
When a paid subscription ends — because it is cancelled, refunded or not renewed — the account moves to the Free plan and the Workspace is locked. Workspace data is kept, and renewing the subscription restores access.
Workspace data is kept for at least 90 days after the paid subscription ends. After that period, Awernica may delete the Workspace data. The Free account can remain open.
If the account moves to a smaller plan, Workspace data is kept. Above the new plan's limits the user can keep working with existing data but cannot add more until upgrading or reducing usage.
Manually managed Pro subscriptions
Invoice-based and other manually managed subscriptions are subject to the termination and retention conditions in the applicable agreement.
An overdue invoice does not automatically initiate deletion of Workspace data.
Unless the agreement says otherwise, the same 90-day retention applies after the subscription ends.
Before deleting a user account or allowing Workspace data to expire, users may request access to or export of their data, subject to applicable legal requirements and the rights of other users or organizations.
Deleting your account also stops renewal of any app subscription in Google Play; it does not refund the current period.
Personal information may be retained where necessary to comply with legal obligations, resolve disputes or protect legitimate legal interests.
Further information about data retention and deletion is available in our Privacy Policy.
Liability and Limitations
Awernica provides product information, comparison features and digital tools intended to assist users in exploring security technology.
Users remain responsible for verifying information relevant to their specific technical, operational and security requirements.
To the extent permitted by applicable law, Grovan Tech is not responsible for losses resulting solely from reliance on inaccurate or outdated third-party product information where such information has not been independently verified.
Nothing in these Terms excludes liability or limits rights where doing so would be prohibited by applicable law.
Governing Law and Disputes
These Terms of Service are governed by Norwegian law, subject to mandatory legal protections applicable to consumers.
If a dispute arises, you may contact Awernica to seek a resolution.
Consumers retain any mandatory rights relating to applicable jurisdiction, complaint procedures and dispute resolution.
Changes to These Terms
Awernica may update these Terms of Service to reflect changes in the platform, subscription offerings or applicable legal requirements.
Material changes affecting existing users will be communicated where required by law or the applicable agreement.
The current version of these Terms will be published on this page with an updated revision date.
Contact
For questions about these Terms of Service, subscriptions or your account, please contact:
Organization number: 838 449 182
Norwegian sole proprietorship · Owner: Kristoffer Sunde Grovan
Slåttsvelia 38, 2386 Brumunddal, Norway
Brønnøysund Register Centre entry support@awernica.com