Before you purchase

Billing, procurement and privacy.

Know the process. Keep control.

Awernica supports security professionals and organizations with different payment, procurement and information-control requirements. Review the purchasing route and who receives billing information before placing an order.

Billing information and Workspace information serve different purposes

Billing information is used only to invoice and administer your purchase. Workspace technical data is never included in billing.

A privacy username does not make a payment anonymous. Invoicing may require a billing email and identification or tax details, even when the Workspace account uses an anonymous username.

Purchasing routesChoose your purchasing route

Online payment

Creem (Armitage Labs OÜ) · Merchant of Record

Creem (Armitage Labs OÜ), our Merchant of Record, processes the purchase, applicable sales taxes and VAT, the receipt and subscription billing. Awernica does not collect or store your full card number or card security code.

Charged in EUR or USD depending on your location. Subscriptions renew automatically until cancelled under Manage subscription. Choose a plan first. Creem (Armitage Labs OÜ)'s buyer terms apply to online purchases.

Norwegian invoice

Grovan Tech · operator of Awernica

Norwegian organizations can order with an invoice from Grovan Tech, issued through Fiken. Provide the purchasing organization, organization number, billing contact and address, and any PO / IO or internal invoice reference. Grovan Tech is not VAT-registered in Norway, so no Norwegian VAT is added on these invoices; card payments are taxed by the Merchant of Record at checkout. See VAT status below.

Confirm EHF requirements, bank-transfer details, payment terms and activation with Awernica before ordering.

International invoice

Grovan Tech · on request

International organizations can request an invoice. Contact us first so we can confirm availability, payment terms and any tax requirements for your country before you order.

Access starts only after the order is confirmed and paid. Confirm availability for your country before placing an order.

App subscriptions

Google Play

Subscribe to Spec Search or Camera Compare directly in the app. Google processes the payment and issues the receipt; Awernica receives the subscription status to unlock the app.

Not available for Workspace plans. Offered once the apps are available in Google Play.

Who receives which information?

Billing information is used for order processing, invoicing, subscription administration, accounting and tax requirements. Required fields depend on your route. Creem (Armitage Labs OÜ), our Merchant of Record for online purchases, may share buyer and transaction information with Awernica for fulfilment and support. Invoices paid directly to Grovan Tech are not routed to Creem (Armitage Labs OÜ).

Information handled by Awernica and Creem (Armitage Labs OÜ) for purchasing
Information	Awernica / Grovan Tech	Creem (Armitage Labs OÜ) (Merchant of Record)
Billing identity	Billing contact, email, organization and invoice information needed to administer your purchase.	For Creem (Armitage Labs OÜ) purchases: contact name and billing email; organization and tax details where required.
Billing address & references	Country, billing address, organization number, tax ID and procurement references supplied for the selected route.	For Creem (Armitage Labs OÜ) purchases: applicable billing address, company / tax identifiers, PO number and invoice notes. Payment data for invoices paid directly to Grovan Tech is not routed to a payment provider.
Purchase & subscription	Purchased plan, billing period, payment / subscription status, provider references and relevant billing records.	For Creem (Armitage Labs OÜ) purchases: purchased product, price, currency and billing period, plus internal Awernica account, plan and purchase-request IDs to reconcile the order. These IDs link the transaction to your account; they are not anonymity guarantees.
Payment details	Payment confirmation and billing records needed for access and support. No full card number or card security code is collected by Awernica.	For Creem (Armitage Labs OÜ) purchases: payment information required to process the transaction.
Workspace & security systems	The site, system and asset information you choose to enter is processed to provide Workspace features under our Privacy Policy.	The billing integration does not include your Workspace inventories, protected site locations, device IP / MAC addresses, serial numbers, hostnames or security-system architecture.

Device addresses stored in Workspace are different from the IP address and browser / device information Creem (Armitage Labs OÜ) may collect when you visit its checkout. See Creem (Armitage Labs OÜ)'s Privacy Policy.

Keep procurement information minimal

Use a billing address and purchasing contact. You do not need to disclose protected facility locations, camera inventories, server details, device network addresses, hostnames, access-control infrastructure or security architecture to discuss buying Awernica.

Do not put sensitive infrastructure information in invoice notes, PO references or support messages. Information you enter in billing fields or invoice notes may appear on the invoice.

Purchase orders & sensitive organizations

If your organization restricts card payments, external processors, international payments or supplier disclosure, contact Awernica before ordering. We can review the available route, PO / IO references, supplier documentation and payment terms with your procurement team.

We confirm the seller / invoice issuer, required billing fields and activation process before an invoice order is finalized. Availability is subject to the selected plan, country and agreed terms.

Invoice payment is available for annual Pro plans and Enterprise. Monthly plans and Basic plans are paid by card.

VAT status

Grovan Tech is not currently registered in the Norwegian VAT Register because its turnover covered by Norwegian VAT registration rules has not yet exceeded the NOK 50,000 registration threshold over a rolling 12-month period. We will register when required under Norwegian law. For direct sales by Grovan Tech to Norwegian customers, Norwegian VAT is not currently charged. International tax treatment and any taxes charged by a Merchant of Record are determined separately.

Choose your next step

Choose a plan for available online purchase options, request an invoice, or discuss your requirements before sharing billing information.

Choose a plan Request an invoice Contact Awernica

For more detail, review the Awernica Privacy Policy, Terms of Service and Refund Policy.