Privacy Policy.

Awernica is an independent digital platform for exploring, comparing and organizing information about security technology.

Awernica is operated by Grovan Tech, a Norwegian sole proprietorship owned by Kristoffer Sunde Grovan, organization number 838 449 182, with its business address at Slåttsvelia 38, 2386 Brumunddal, Norway. In this policy, "Awernica", "we" and "us" mean Grovan Tech.

Grovan Tech is the data controller for personal information processed in connection with user accounts, subscriptions and the operation of the Awernica platform.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, create an account or use our services.

Depending on how you use Awernica, we may process the following categories of information:

• Account information, including email address, user identifiers and account preferences.
• Authentication information required to provide secure access to your account.
• If you sign in with Google or Microsoft, we receive your name, email address and profile picture from that provider and store them with your account. We request no other data and no access to your files, contacts or calendar. You can disconnect a provider in Account › Security.
• If you sign in with Apple, we receive your name (only the first time) and an email address. If you choose Hide My Email, that address is a private relay address from Apple that forwards to your own. We also keep a token from Apple, encrypted, only so we can revoke your Sign in with Apple connection when you delete your account.
• Subscription and billing information associated with paid services, including invoicing details you provide.
• If you subscribe to an app through Google Play: the purchase token, product and plan, subscription status, renewal date and price.
• Information you choose to register in your Workspace, including system names, product models and associated technical information.
• Technical information necessary for operating, maintaining and securing the platform.
• Information submitted through support requests or other direct communications.

We do not require direct access to your physical security systems to provide our product information and comparison services.

We process information for purposes including:

• Creating and maintaining user accounts.
• Providing access to subscribed services and Workspace features.
• Storing and presenting information registered by users.
• Managing subscriptions, payments and customer relationships.
• Responding to support requests and service inquiries.
• Maintaining the security, reliability and functionality of the platform.
• Complying with applicable legal obligations.
• Sending offers and news about Awernica by email, only if you have opted in.
• Measuring our advertising on Google, Facebook and Instagram, only if you have consented to marketing cookies.

Personal information is processed on the basis of applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Depending on the purpose, processing may be necessary for performing a contract, complying with legal obligations or pursuing legitimate interests related to operating and securing the service.

Where consent is required, we will request it before carrying out the relevant processing.

Marketing emails, such as offers and news about Awernica, are sent only with your consent. You can give it when you sign up or in your account settings, and withdraw it at any time with the unsubscribe link in every marketing email or in your account settings. Withdrawing consent does not affect account, security and service emails, which are needed to provide the service.

Awernica allows users to register and organize information about security systems, products and associated technical infrastructure.

Workspace information is associated with the relevant user account or Workspace and is processed to provide the requested services.

Users should avoid registering unnecessary personal information or sensitive information that is not required for the intended use of the service.

Information about security infrastructure may be commercially or operationally sensitive even when it does not constitute personal information.

Access to registered information is subject to the access controls and sharing permissions available within the platform.

Awernica offers the Android apps Spec Search, Camera Compare and Toolbox on Google Play. This section describes how they handle data. They require an Awernica account and use the same account as the website.

• Signing in sends your email address or username and password to our authentication provider (Supabase). The app keeps the session on your device so you stay signed in. You can also create an account in the app with your email address and a password; it is the same account as one created on the website.
• Spec Search downloads public product data and searches it on your device. Your requirements, reference cameras and results stay on the device and are not stored with your account.
• Camera Compare requests the product data of the cameras you choose to compare. The selection is not stored with your account. If you add a camera to an Equipment Plan from the app, that plan is stored in your Workspace like any other Workspace data.
• Toolbox runs the free tools of awernica.com/tools/free. Calculations are done on your device. When you look up a camera, its model or part number is sent to Awernica to find the product, as on the website. Your favourite tools are stored only on your device, and the values you enter are not stored with your account.
• The apps do not access your location, contacts, camera, microphone or files, and contain no advertising.
• Anonymous step counts. So we can see where people stop, the app adds one to a count when it reaches a step: opened, intro, sign-in, signed in, subscription screen, purchase started, finished or cancelled, and first use. This also happens before you sign in. Only the app, the step and the date are stored, with no account ID, device ID or IP address, and nothing is kept on your device for it. If you answer no to usage statistics, these counts stop too.
• Usage statistics, only if you agree. After you sign in, the app asks whether you want to share usage statistics, and nothing is sent to HeyCatch before you answer yes. With your consent, HeyCatch records which screens you open and which buttons you tap, with your device model, operating system version, app version and language, and links it to your account ID (and email address for email accounts). The app keeps a random ID on your device for this. You can stop sharing at any time under Account in the app; measurement then stops and the link to your account is removed from the device.
• App subscriptions. If you subscribe to an app in Google Play, Google processes the payment under its own terms, and Awernica never receives your card details. Awernica receives the purchase token, the product and plan, the subscription status, the renewal date and the price, and stores them with your account to give you access. We send Google a one-way hash of your account ID so a purchase can only be used by the account that made it. Cancel the subscription in Google Play. Deleting your Awernica account stops renewal but does not refund the current period.

You can delete your account and its data from Account in either app, under Account & Settings on the website, or as described on Delete your account.

Awernica uses external technology providers to operate and maintain the platform.

These providers may process information necessary to deliver their respective services, subject to applicable contractual and data protection requirements.

Where personal information is transferred outside the European Economic Area, applicable data protection requirements and transfer safeguards must be observed.

Awernica uses cookies and similar technologies where necessary to provide authentication, maintain user sessions and support essential platform functionality. Everything else — statistics, conveniences such as recent searches, and ad measurement — runs only after you consent in the cookie banner, and you can change your choice at any time. The full list is in our Cookie Policy.

With statistics consent, Awernica measures use of public pages without cookies. Our own measurement records page views and aggregated interactions, such as catalog searches and clicks on documentation or plan links. It does not store account IDs, IP addresses or browser details, and search text that looks like personal or sensitive information is discarded.

For Camera Compare and System Compare statistics, the same consent lets Awernica keep random, anonymous IDs in your browser's local storage and session storage. They count comparisons without identifying you or your account. The session ID is removed when the tab is closed; the other stays until you clear it or withdraw consent.

With the same consent we also use Vercel Web Analytics to count visitors and page views on public pages. It does not use cookies. Vercel recognises a visit through a short-lived hash of the request rather than a stored identifier. Only the page path is sent; query strings are removed, and signed-in areas such as the workspace, account and admin pages are excluded.

With the same consent we also use HeyCatch for product analytics: page views, clicks and when an account is created or a subscription payment goes through. HeyCatch keeps a random visitor ID in your browser's local storage, without cookies. When you are signed in, the measurement is linked to your account ID, email address and name (for privacy accounts, the account ID only), so we can see how Awernica is used and where it can be improved. Admin pages are never measured, sign-in links and tokens in page addresses are masked, and nothing is sent when your browser signals Do Not Track or Global Privacy Control. A subscription payment is sent from our server only when your latest saved cookie choice allows statistics. When you withdraw consent, measurement stops and the HeyCatch storage is removed from this browser.

With your Marketing consent, public pages load two advertising tags side by side: the Google Ads tag, so we can see which of our Google ads led to a purchase, and the Meta Pixel, so we can see which of our Facebook or Instagram ads led to a sign-up or purchase. Each sets its own cookies and sends the page address, a conversion event (for a purchase, only the amount, the currency and an order reference so each purchase is counted once) and browser information to Google or Meta. Google may link it to your Google account and Meta to your Facebook or Instagram account, under their own privacy policies. Neither runs on signed-in pages, on sign-in or sign-up, or without consent, and we send neither your name, email nor account details. You can withdraw consent under Cookie settings at any time.

For Google Ads, Google Ireland Ltd. is an independent controller for its processing of this data, under the Google Ads Controller-Controller Data Protection Terms; the legal basis for loading the tag is your consent. We do not use Google Ads for remarketing or enhanced conversions. Google may transfer data to Google LLC in the United States under the EU–US Data Privacy Framework and standard contractual clauses. When you withdraw consent, the Google Ads cookies are removed from this browser.

For the Meta Pixel, Awernica and Meta are joint controllers for collecting and sending this data to Meta; the legal basis is your consent. Meta is responsible for its further processing, described in Meta's privacy policy, and may transfer data to the United States under the EU–US Data Privacy Framework and standard contractual clauses. You can withdraw consent at any time in the cookie settings; Meta's cookies are then removed from this browser.

When a purchase is confirmed, and only with your Marketing consent, our server also sends that purchase directly to Meta (the Meta Conversions API), so it is counted even if your browser blocks the pixel. It contains the amount, the currency, the same order reference, your IP address, your browser's user agent and Meta's own browser cookies (_fbp and _fbc) when they are set. Meta counts it together with the pixel's event as one purchase. It is not sent with Do Not Track or Global Privacy Control.

None of this measurement runs when your browser sends Do Not Track or Global Privacy Control signals. We use no other advertising trackers. Any such technology, if introduced, will be described in this policy and handled in accordance with applicable consent requirements.

We retain personal information for as long as necessary to provide our services, fulfill applicable contractual obligations and comply with legal requirements.

Account information and records required for legal, accounting or security purposes may be retained for different periods.

Information contained in backups may remain for a limited period following deletion from active systems.

Account Settings provides deletion of an individual site, all owned Workspace data, or the account itself when self-service deletion is enabled. Shared sites require explicit resolution of ownership and collaborator access first. Account deletion ends any active paid subscription immediately and does not automatically issue a refund. Financial records required by an approved retention policy are separated from operational account data. Contact support if self-service deletion is unavailable or if your personal information occurs in another user’s documents or free text.

The configured backup expiry window is up to 1 day. Minimal hashed deletion markers are retained for 97 days after completion to prevent restoration of access through delayed events. Accounting records follow the retention period assigned to their record type, measured through the end of the applicable calendar year.

Awernica is designed with consideration for the confidential nature of security infrastructure information.

We use technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure and loss.

No internet-based service can guarantee absolute security. Users should protect their account credentials and avoid sharing access with unauthorized persons.

Subject to applicable data protection legislation, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Request restriction of certain processing activities.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

You may exercise your rights by contacting us at support@awernica.com.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

We may update this Privacy Policy to reflect changes in our services, data processing practices or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

For questions about this Privacy Policy or the processing of personal information, please contact: